Privacy Policy

Last updated: 14 August 2026

This Privacy Policy explains how LUNARIS TECH LIMITED (“we”, “us”) collects, uses, stores, shares and protects your personal data when you visit this website or use our technology services, and what rights you have over that data.

1. Scope

This policy applies to this website, to enquiry forms and email correspondence sent through it, and to personal data we process while delivering software development, artificial intelligence, cloud computing and technology consulting services. It does not apply to third-party websites or services outside our control.

2. Information we collect

2.1 Information you provide

  • Identity and contact details: name, company, job title, email address, phone number.
  • Communications: project requirements and attachments shared in enquiries, emails or commercial discussions.
  • Contract and billing information: contracting entity details, invoicing data and necessary payment records.

2.2 Information collected automatically

  • Technical data: IP address, browser type and version, operating system, language settings.
  • Usage data: pages visited, time on page, referring links, error and performance logs.

2.3 Client data

While delivering client projects we may act as a data processor with access to end-user data in client systems. Such data is processed only on the client’s instructions and under a signed data processing agreement.

3. Purposes and legal bases

  • Performance of a contract: quoting, delivering services, technical support and maintenance.
  • Legitimate interests: securing our website and systems, preventing fraud, improving our products and services.
  • Your consent: sending commercial updates or marketing communications (withdrawable at any time).
  • Legal obligations: tax, accounting, audit and regulatory requirements.

4. Cookies and similar technologies

We use strictly necessary cookies to keep the website functional and may use analytics cookies to understand how it is used. Full details and management options are set out in our Cookie Policy.

5. Sharing and disclosure

We do not sell your personal data. We share it only in the following cases:

  • Service providers: cloud hosting, email, analytics and support tools, bound by contract and limited to what is necessary.
  • Professional advisers: lawyers, accountants and auditors.
  • Legal requirements: lawful requests from courts, authorities or regulators.
  • Corporate transactions: data may transfer as part of a merger, acquisition or asset sale.

6. International transfers

Our service providers may be located outside your country or region. Where data is transferred internationally, we apply contractual clauses or equivalent safeguards so that it continues to receive an equivalent level of protection.

7. Data retention

  • Enquiries and commercial correspondence: 24 months from the last contact.
  • Contracts and billing records: as required by applicable accounting and tax law (typically 7 years).
  • Server and security logs: generally 12 months, unless needed for a security investigation.

8. Data security

We apply technical and organisational measures including encryption in transit, least-privilege access control, authentication, audit logging and regular backups. No method of transmission or storage over the internet is completely secure.

9. Your rights

  • Access, correct or delete your personal data.
  • Restrict or object to specific processing activities.
  • Data portability: receive the data you provided in a commonly used format.
  • Withdraw consent, without affecting the lawfulness of prior processing.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at the email address below. We normally respond within 30 days.

10. Minors

This website and our services are aimed at business clients, not at children under 16, and we do not knowingly collect their personal data.

11. Changes to this policy

We may update this policy from time to time. Updates are published on this page with a revised “last updated” date, and we will give separate notice of material changes by reasonable means.

Contact

If you have any questions about this document, please contact LUNARIS TECH LIMITED atcontact@lunaristech.com